Operational Excellence

Transforming People, Process, and Technology

Operational excellence is more than just refining processes—it’s a comprehensive approach to driving efficiency and effectiveness throughout an organization’s entire operations value chain. 

It focuses on optimizing every step of the process to unlock value that extends far beyond simple cost-cutting measures. Rather than just eliminating waste, operational excellence focuses on enhancing performance across the entire system, aligning people, processes, and technology to deliver sustainable results. 

Through a holistic, end-to-end approach, organizations can achieve significant improvements in key areas such as procurement, Inventory, operations, and distribution.

The benefits of operational excellence

Boost to EBITA

Achieving a 5% to 10% increase in EBITA by streamlining operations and improving overall performance

Cost Reductions

Cutting costs in critical areas like Manpower (10% – 40%)
Procurement optimization (5% - 15%)
Material Wastages (5% - 30%)
Operations overhead (10%-30%)

Increase in throughput:

Increase output (20% - 40%) with same or lesser resources without capex

Core Services offered under Operational Excellence

HOSHIN PLANNING (ORGANIZATION STRATEGY PLANNING)

Hoshin Planningis a strategic planning methodology that helps organizations set and align long-term goals with daily operations, ensuring that all levels of the organization are working toward the same objectives.

The core idea of Hoshin Planning is to ensure that strategic goals are clearly defined, broken down into actionable steps, and effectively communicated across all levels of the organization.

This approach promotes alignment, collaboration, and focus, with the ultimate aim of achieving breakthrough performance.

CURRENT STATE ASSESSMENT

A Current State Assessment using Leanis the process of evaluating an organization’s existing operations to identify inefficiencies, waste, and areas for improvement. 

The goal is to understand how work flows through the system, where value is created, and where waste (such as overproduction, delays, defects, or unnecessary movement) occurs.

PROBLEM SOLVING

Through expert guidance, hands-on facilitation, and a collaborative approach, we ensure that each project is executed effectively, with a clear focus on achieving immediate impact and long-term value. 

Whether it’s reducing waste, improving throughput, or enhancing customer satisfaction, our Focused Improvement Projectsare tailored to address your unique needs and drive continuous improvement throughout your operations.

 

PERFORMANCE MANAGEMENT

We provide expert consulting services that help organizations define and align their Key Result Areas (KRAs)and Key Performance Indicators (KPIs) to drive strategic success. 

Our process begins with a deep analysis of your business objectives and operations. We collaborate with your leadership team to identify critical areas that directly impact performance. From there, we help define KRAs, which outline the key.

Once KRAs are set, we establish KPIs—specific, measurable metrics that track progress toward these goals. These indicators provide clear insights into performance, enabling teams to make data-driven decisions, optimize processes, and stay on track to meet objectives responsibilities and focus areas for teams and departments, ensuring everyone is aligned with organizational priorities.

ORGANIZATIONAL CHANGE MANAGEMENT

 Our Organizational Change Management services are designed to help your business successfully navigate transformation and drive sustained success. We offer a comprehensive approach that includes Culture Transformation to create a more agile, customer-focused, and innovation-driven organization.

 Through Employee Assessment and Development, we ensure that your workforce is equipped with the skills and mindset needed to thrive in change. 

Our Leadership Development programs empower leaders to drive operational improvements and foster a high-performance culture. 

We also specialize in Communications Management to ensure clear and consistent messaging throughout the change process, and Stakeholder Engagement to build alignment and commitment across all levels of the organization. 

Together, these services help you effectively manage change and enhance organizational performance.

TOTAL PRODUCTIVE MANAGEMENT (TPM)

Total Productive Maintenance (TPM) is a proactive approach to equipment maintenance that aims to maximize the efficiency, reliability, and lifespan of machinery while minimizing downtime. 

TPM involves all employees— from operators to managers—in a collaborative effort to maintain and improve equipment performance. Adopting TPM requires a long-term commitment, typically spanning 2-3 years, to see substantial results. 

At SKIL Global Business Solutions, our TPM facilitators bring in-depth knowledge and expertise to guide your organization through the TPM journey, helping you build a robust maintenance culture and achieve sustained improvements in productivity and equipment performance.

 

QUALITY MANAGEMENT SERVICES

5S – WORKPLACE ORGANIZATION

At SKIL Global Business Solutions, we offer expert 5S Consulting Services to help organizations create a more organized, efficient, and productive work environment. 

The 5S methodology—Sort, Set in order, Shine, Standardize, and Sustain—focuses on optimizing workplace organization and minimizing waste, leading to improved safety, quality, and efficiency. 

Our approach in 5S Consulting include

BUSINESS PROCESS STANDARDIZATION (BPS)

Business Process Standardization (BPS), a strategic approach designed to streamline operations, eliminate inefficiencies, and ensure consistency across your organization. BPS focuses on creating standardized, repeatable processes that drive operational excellence and align with your strategic goals. 

Our services include the development of Standard Operating Procedures (SOPs), Standards, Roles & Responsibilities, Process Metrics, and Templates. Using a simple framework of Eliminate-Simplify-Combine-Technology, we design effective standards and procedures. 

We actively engage with and align relevant functions and users to clarify their roles, outputs, and responsibilities, ensuring seamless integration across your organization.

LEAN FACTORY LAYOUT

A Lean Factory Layout focuses on optimizing the arrangement of equipment, workstations, and materials to enhance workflow, minimize waste, and improve production efficiency. 

The goal is to create a layout that supports the principles of Lean Manufacturing, such as reducing transportation time, inventory waste, and unnecessary motion, while maximizing value creation. Elements of layout includes, Flow, Cellular, Reduced inventory, Optimised Space utilization. 

Benefits of Lean layout includes operational efficiency, reduce lead times, improve product quality, and increase overall productivity, all while creating a safer, more organized work environment.

SUPPLY CHAIN OPTIMIZATION

Our experts in Supply Chain,  help you in improving the efficiency and effectiveness of your organization’s supply chain, from raw materials sourcing to product delivery, to ensure the best possible outcome for both cost and customer satisfaction. 

The goal is to streamline operations, reduce waste, enhance responsiveness, and improve overall performance. 

Some of the key elements include, Inventory optimization, Demand Forecasting, Supplier evaluation and Collaboration, Logistics optimization, Technology integration, Automation and Applying Lean Principles.

INDUSTRY 4.0

Industry 4.0 represents the fourth industrial revolution, driven by the integration of advanced technologies like IoT (Internet of Things), AI (Artificial Intelligence), Big Data, Automation, and Cloud Computing into manufacturing and industrial processes. 

At SGBS, we help businesses navigate this transformation, unlocking the full potential of Smart factories and Digital Ecosystems for future-ready growth.

Our Approach to Driving Operational Excellence

At SKIL Global, we focus on aligning People, Process, and Technology to transform operations and deliver measurable results. Our proven methodologies and industry expertise ensure sustainable improvements across your organization. Here’s how we drive operational excellence

Expertise in Action

A team of certified consultants, Lean Six Sigma experts, and industry specialists work closely with your team to implement best practices.

Customized Strategies

Tailored solutions designed to address your organization’s unique challenges, from waste reduction to optimizing key processes.

Data-Driven Decisions

Real-time analytics and performance metrics guide every step, ensuring measurable and impactful improvements.

End-to-End Integration

We streamline operations across departments, integrating people, processes, and advanced technologies for seamless collaboration.

Sustained Impact

Through structured frameworks and continuous support, we ensure that improvements are not only achieved but also maintained over the long term.

Sustained Impact

Through structured frameworks and continuous support, we ensure that improvements are not only achieved but also maintained over the long term.

Case Study

85% OEE

MANUFACTURING  -Improved OEE from 65% to 85%, in an Automobile spring manufacturing company. Throughput improved and manpower reduction by 50%

52%

Textiles – Reduction in Sizing machine setup from 120 mins average to 64 minutes. Creating additional capacity for weaving

50%

FMCG  – Reduction in usable and unusable waste in a Biscuit manufacturing company in India. The CI initiative saved the company 300,000 USD annualized.