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Problem Solving using 7QC Tools
In today’s fast-paced and competitive environment, efficient problem-solving techniques are crucial for organizations striving to improve processes, reduce defects, and maintain high-quality standards.
The 7QC Tools (Quality Control Tools) are a powerful set of basic tools that are widely used in problem-solving and quality improvement processes. These tools help teams identify, analyse, and resolve issues systematically.
This training program focuses on the practical application of the 7QC Tools to enhance problem-solving capabilities, improve decision-making, and optimize processes.
The program will enable participants to understand each of the 7QC Tools in depth, learn when and how to apply them, and develop the skills needed to integrate them into daily operations.
How SKIL Global Addresses These Challenges?
Who Should Attend
This program is designed for individuals involved in quality management, process improvement, and problem-solving. The following professionals will benefit from attending:
- Quality Managers/Engineers
- Production Supervisors
- Process Improvement Teams
- Operational Managers
- Product Development Teams
- Anyone in a leadership or team role involved in continuous improvement
- Employees looking to enhance their problem-solving skills
How This Program is Helpful
- Enhanced Problem-Solving Skills: Learn to systematically identify and solve problems using effective quality control tools.
- Increased Efficiency: Apply tools that help streamline processes, reducing waste and improving efficiency in daily operations.
- Improved Decision Making: Make data-driven decisions by analyzing problems from multiple perspectives and using the right tools for the job.
- Process Optimization: Gain the ability to improve workflows and operations through targeted interventions and continuous improvement techniques.
- Team Collaboration: Develop a shared language and understanding among teams when tackling problems, encouraging collaboration and alignment.
- Data-Driven Insights: Learn how to collect, analyze, and interpret data to solve problems and drive better outcomes.
Training Duration - 2 Days
- Day 1: Introduction to Problem Solving, Cause-and-Effect Diagram, Check Sheet, Control Chart, and Histogram.
- Day 2: Pareto Chart, Scatter Diagram, Flow Chart, Integrating Tools, and Implementation.
Training Methods
- Lectures and Presentations: Interactive and engaging sessions.
- Hands-on Activities: Practical exercises for each QC tool.
- Group Discussions and Case Studies: Real-world examples to reinforce learning.
- Q&A Sessions: To ensure understanding and application.
Evaluation
- Pre-training assessment to gauge baseline knowledge.
- Practical exercises and case studies during the training.
- Post-training quiz to test the understanding of tools.
- Course completion certificate will be provided on completing assessments.
Course Outline
Day 1
Module 1: Introduction to Problem Solving & 7QC Tools
- Welcome and Introduction
- Introduction to Problem Solving
Module 2: Deep Dive into Each tool
- Cause-and-Effect Diagram (Fishbone Diagram)
- Check Sheet
- Control Chart
Day 2
- Histogram
- Pareto Chart
- Scatter Diagram
- Flow Chart
- Integrating the 7QC Tools for Effective Problem Solving
- Combining Tools for Comprehensive Problem Solving
- How to choose the right tool for different stages of problem-solving.
- Group Activity
- Best Practices in Using 7QC Tools
Module 3: Wrap-up and Implementation
- Review of Key Concepts
- Final Discussion and Q&A
- Closing Remarks and Certification
