RPA Case Study-I
Objective:
An Invoicing Process with standard format received to offshore team. The team processes the Invoice to generate Bill and creates entries in the Broker Management System.
Need:
Opportunities to reduce handling time and billing errors.
Approach:
Detailed process study to identify Automation opportunities and developed BOT in RPA –tool.
Flowchart
Request to Process with supporting documents
Pre-Screening Activity
Validate with supporting document
Update Broker App and Generate Billing
Benefits:
12,800 Invoice Process every month are processed by BOT with 100% Quality output ; 25% reduction in FTEs