Achieving an ideal state value stream map through many future states should be the goal of all organizations. It ensures progress and growth. But how do we reach there?
To further understand the concept of future states and the role that they play in transitioning into an ideal state, let’s take an example of a BPO company. In the table below you’ll find that the team identifies several future states. There’s no standard rule as to how many future states are necessary to reach an ideal state. It depends on your sense of urgency, capital expenses, and budget.
Furthermore, it’s a good idea to consider the future state based on the utilization of existing resources. By a rule of thumb, ideas with minimal investment and with no change to the status quo should be floated first. Following this, ideas with investments should be devised. Above all, ensure that you align the future states with the company’s goals. Check this table out for further details:
Table: Defining several future states to reach the ideal state
The visual illustration below shows the transition from future states to an ideal state:
Figure: Only 3 steps remain in the ideal state
Best