Gemba – the easy way to identify real problems, their root causes, and ideas to overcome them!
Without Gemba, many boardroom meetings go in vain. This is because reality disappears. Therefore, most meetings take place without data and facts from the place where real work takes place. However, if you follow these 5 golden rules of Gemba, you can easily overcome this scenario.
Figure 1 – 5 golden rules of Gemba
Gemba Rule 1
This Gemba rule involves going to the spot where the work takes place. You need to rely on direct observations. Therefore, do not believe in ‘hearsay’.
Gemba Rule 2
Gemba Rule 2 examines what’s taking place, the actual equipment involved, materials utilized, process, and other parameters involved in the event of interest.
Gemba Rule 3
This Gemba rule requires you to seek facts and rely on figures you gather on the spot. Look for what ‘happened’ and rely on your observation without any preconceived notions.
Gemba Rule 4
Gemba Rule 4 refers to the theory and principles of Lean. Most importantly, you should use them as an aid to discover solutions.
Gemba Rule 5
This Gemba rule involves questioning standards: Do they exist? Are people aware of them? How often do they follow the standards? Therefore, you must assess if any gaps need to be addressed here.
The 5 golden rules of Gemba are often applied in value streams. Consequently, they allow one to gain a deeper insight into its functionality and to understand its underlying problems. Find out other steps to making your perfect value stream map!